Privacy Policy

Last Updated: 2023-11-27

This Privacy Policy explains how information about you is collected, used and disclosed by Kortex (“we”, “us” or “our”). This Privacy Policy applies to information we collect when you use our website and use our application.

Kortex understands that your privacy is important and is committed to protecting your privacy and the personal information you provide or as you access and use materials on the Site, including the Site subscription pages or other websites or apps that post a link to this Privacy Policy.

Kortex may change this Privacy Policy from time to time at its discretion. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Site to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us: We collect information you provide directly to us. For example, we collect information when you fill out a form, request information, leave a comment, send us an email, communicate with us via third-party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include: your name, job title, email address, postal address, phone number, demographic information, and other contact or identifying information you choose to provide.

Use of Information

We may use information about you as necessary to provide the Site or otherwise perform a service for you, including to: provide, maintain and improve our Site; provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices; send you technical notices, updates, security alerts and support and administrative messages; and respond to your comments, questions and requests and provide customer service.

Where necessary to comply with our legal obligations; and carry out any other purpose for which you give us your consent.

Sharing of Information

We will never share your information without prior consent outside of the purposes stated in this policy unless required to do so by law.

Your Choices

In order to receive promotional messages from Kortex, you must opt-in and confirm your email address to be subscribed to our list. You may opt out of receiving promotional messages from Kortex by following the instructions in those messages. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Your European Rights

If you are located in Europe, including the European Economic Area, EU or UK, you may be entitled to additional rights under European data protection law. You have the right to object to the processing of your personal information for direct marketing purposes. Where required by applicable law, we will inform you and seek your consent (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes. You often can exercise your right to prevent such processing by indicating your marketing preferences on the forms we use to collect your personal information. You can also exercise your rights by contacting us using the contact section on our site.

We retain personal information for only as long as needed to fulfill the purposes for which we collected the information and the purposes described in this Privacy Policy, and for a reasonable period thereafter as necessary to protect our legal rights and comply with our record-keeping obligations.

Other Privacy Rights

The Kortex application operates as a global API for best-in-class performance and redundancy purposes. As such, any data stored in our application is stored in the following AWS regions: eu-west-1, ap-southeast-1 and us-east-1. Kortex reserves the right to change these regions with sufficient prior notice through our application or via email.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.